Understanding Direct Debits
Learn the rules, mandates and key concepts behind Direct Debit.
By Ollie and 1 other2 authors6 articles
- Direct Debit RulesKey Direct Debit requirements, including mandates, dormancy rules and UK‑only bank accounts.
- Direct Debit mandatesAddressing commonly raised mandate enquiries.
- Know Your CustomerKnow Your customer (KYC) is a key compliance process used to verify the identity of customers and assess potential risks.
- Direct Debit status definitionsThe meaning of the Pending to Activate and Pending to Cancel statuses within Access PaySuite and what triggers these changes.
- Send advance notices to customersEnsure customers stay informed with smooth, automatic delivery of their Advance Notice Letters (ANLs).
- Name on your customer's bank statementsConfirming the name which appears on your customer's bank statement when a Direct Debit is collected.