Before access can be granted, authorisation must be provided by the named contact on the account. If needed, you can ask the named contact to reach out to our support team and request to speak to an agent on your behalf to initiate the request.
To process the request, please provide the following data‑protection details:
Service User Number (SUN)
Sort code of the receiving account
Total value of your last collection with Access PaySuite
View your invoices
Log into the Customer Support Portal https://accessgroup.my.site.com/Support/s/login/.
Once logged in, click on My Account.
Click the Bills and Payments tab to view and download your invoices.
If you're unable to see this feature or have any questions or concerns relating to your Access PaySuite invoice, please reach out to our support team and request to speak to an agent.