If you miss the payment submission deadline, you won’t be able to collect on your usual date. Please update the collection date in your file to the next available date and inform your customers of the change.
If you need support discussing the impact of a missed deadline or confirming the next available collection date, please reach out to our support team and request to speak to an agent.
📌Note: Facilities Managed (FM) clients who collect on a later date may experience delays in the disbursement of collected funds.