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View Disbursals in Bacs Direct

View processed disbursals, monitor disbursal status and review the transactions included in each payment.

Written by Gemma Langley

The Disbursals screen provides visibility of disbursals processed through Bacs Direct for clients using Facilities Managed (FM) Service User Numbers (SUNs). You can review disbursed amounts, monitor disbursal status and view the transactions included within each disbursal.

Disbursals are automatically calculated using eligible transactions collected through your FM SUNs. Bacs unpaid payment reports and Direct Debit Indemnity Claims (DDICAs) are taken into account when calculating the final disbursal amount.

View disbursals

  1. Click the Direct Debits tab on the left-hand side.

  2. From the main menu, select Bacs Direct and click Disbursals.


Search for a disbursal

Use the available filters to locate specific disbursals.

You can search and filter by:

  • SUN

  • Status

  • Date Range


Review disbursal information

The Disbursals screen displays:

  • Date

  • Status

  • SUN

  • Direct Debits

  • ARUDDs Deducted

  • DDICAs

  • Direct Credits

  • ARUCs

  • Manual Adjustments

  • Net DDICA Impact

  • Amount Disbursed

To view additional information, select a disbursal from the list.

The disbursal detail page includes a summary of the disbursal and transaction information across the following tabs:

  • Direct Debits

  • Direct Debit Rejections/Reversals

  • Direct Credits

  • Direct Credit Rejections/Reversals

The transaction tabs display information including references, amounts, processing dates, account details and transaction codes for each transaction included in the disbursal.


Export disbursal information

Disbursal data can be exported as XLSX or CSV files.

Large exports are processed in the background and can be downloaded from the Exports screen once complete.

📌Note: The Disbursals option is only available for organisations configured with Facilities Managed (FM) SUNs.

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