If you’ve recently signed up for the Payments product with Access PaySuite and need a new eDD page set up, we’re here to help.
To get started, please reach out to our support team and request to speak to an agent.
When you reach out, include the following details so we can process your request as quickly as possible:
Your company logo
A background image
Your brand colours
A brand guidelines document (if available)
Your preferred site path for the URL
Confirmation of whether you’d like notifications for new sign-ups
Once we receive this information, we’ll create and configure your new eDD page to ensure everything is set up correctly.
Additional guidance
If you're looking to allow customers to sign up online via Direct Debit, you can also review the eDD Factsheet for more information. For further support, please reach out to our support team and request to speak to an agent.