To configure Company level default settings for Direct Debit confirmation emails from eDD, follow the steps below:
Log into Payments via Access Evo.
Click Company Details on the left-hand side vertical bar.
Click Emails.
Complete the following:
SMTP Server details – by default, emails are sent from our mail server and these details are pre-populated. Only add your own SMTP details if you prefer emails to be sent from your server.
Default settings for Direct Debit confirmation email:
From Email address – if you haven’t added your own SMTP details, leave this as [email protected].
CC Email Address – enter an email address if you want to receive a copy of the emails.
From Name – this is the name that will appear as the sender of the email.
Customer Email address – if you select at site level to receive notifications of a new Direct Debit set up, this is the email address the notifications will be sent to.
📌Note: The Company default email settings are passed down to site level for all sites within the organisation, with the option to edit or customise them for each site if required.