To receive notifications when new signups are completed on your eDD site, follow the steps below:
đNote: This feature works independently from ANL notifications. When enabled, a summary of newly created Direct Debits will be sent to the specified email address.
đNote: The email address used does not need to match your correspondence email in Access PaySuite.
From the Payments homepage, locate your site.
Click the dropdown arrow next to Actions.
Select Change Information.
Click Next until you reach the Emails tab.
Select Notify customer of new Direct Debit set up.
đNote: The Customer Email Address is automatically set to the email defined in your organisationâs company-level default settings, but it can be updated if needed.
Click Next until the final page.
Click Save.