Configuration & settings
Configure your account, communications and platform preferences.
By Ollie and 3 others4 authors11 articles
Account settings
Update your account details, compliance information and preferences.
- View your terms and conditionsView your terms and conditions online.
- Close your accountTerminate your account with Access PaySuite.
- Update the trading name or addressChange the trading name or address for your organisation or company to keep your records accurate and up to date.
- Enable Welsh language supportEnable Welsh language support for your Access PaySuite account to provide customer communications and reporting in English or Welsh.
- Change the email address to which invoices are sentReceiving the invoice at a different email address.
- Access your General Data Protection Regulation (GDPR) portalLogging into the GDPR portal.
- Clear browser cookies and cacheClear cookies and cache in your internet browser to resolve login issues or improve page performance.
Cancellation templates
Set up and personalise templates for cancelling Direct Debits.
- Cancellation TemplatesCreate and manage the email and letter communications sent to customers when a Direct Debit is cancelled.
- Configure a Cancellation TemplateCreate the email and letter communications customers receive when a Direct Debit is cancelled.
- Custom Cancellation CodesCreate organisation-specific cancellation types for your own business requirements.
- Personalise Cancellation Templates with Merge FieldsAutomatically insert information from Access PaySuite into your cancellation communications.