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View a payment file upload

Confirm your ad hoc payment file was successfully submitted by checking its status in the Recent Uploads list.

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Written by Ollie Denning

There are two ways to confirm that an ad hoc payment file has been successfully submitted after it has been uploaded to Access PaySuite.

šŸ“ŒNote: If you receive an email stating that a file hasn’t been submitted but you’ve already submitted it since the email was sent, simply verify that the file status shows Submitted and disregard the message.

The first option is to review the file’s submission status by checking in the Recent Uploads area, where the most recent file appears at the top:

  1. Click the Direct Debits tab on the left hand side.

  2. Scroll down to the Upload Payment File panel.

  3. Under Recent Uploads, check that its status is Submitted.

  4. Click View next to the status to open and confirm the file details.

  5. Download the submitted file if required.

If it doesn’t show Submitted, follow the normal process to submit the file.

An alternative way to verify successful upload and submission is to run a Future Payments Due report for the file’s due date, which will show all payments scheduled for collection on that day.

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