Payment Files and Management
Submit and track payment files.
By Ollie and 1 other2 authors7 articles
- Upload payment filesUpload payment data into the system by completing the CSV or Excel template and submitting it through the Bulk Payment Upload process.
- Correct validation errorsA failed file upload is clearly flagged and the system provides straightforward guidance to help you correct the validation errors so the file can be successfully resubmitted.
- View a payment file uploadConfirm your ad hoc payment file was successfully submitted by checking its status in the Recent Uploads list.
- Working days and cut-off dates for paymentsWorking day requirements for new customer payment collection, payment file upload deadlines and date calculator usage instructions.
- Duplicate payments collectedPotential reasons for duplicate payments being collected from a customer.
- Missed payment file submission deadlineMissing your payment submission deadline prevents your collection from being processed on the scheduled date.
- Upload payment files before the deadlineUploading payment files ahead of the payment submission deadline to ensure they are processed on time.