Payment Files and Management
Submit and track payment files.
By Ollie and 1 other2 authors7 articles
Upload payment filesUpload payment data into the system by completing the CSV or Excel template and submitting it through the Bulk Payment Upload process.
Correct validation errorsA failed file upload is clearly flagged and the system provides straightforward guidance to help you correct the validation errors so the file can be successfully resubmitted.
View a payment file uploadConfirm your ad hoc payment file was successfully submitted by checking its status in the Recent Uploads list.
Working days and cut-off dates for paymentsWorking day requirements for new customer payment collection, payment file upload deadlines and date calculator usage instructions.
Duplicate payments collectedPotential reasons for duplicate payments being collected from a customer.
Missed payment file submission deadlineMissing your payment submission deadline prevents your collection from being processed on the scheduled date.
Upload payment files before the deadlineUploading payment files ahead of the payment submission deadline to ensure they are processed on time.