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Configure and send Direct Debit confirmation emails at site level

Configure and send Direct Debit confirmation emails from your eDD site.

Written by Gemma Langley

To set up email notifications for Direct Debit confirmations on an eDD site, follow these steps:

  1. From the Payments homepage, view the list of your sites.

  2. Locate the site you want to configure and click the dropdown next to Actions.

  3. Select Change Information.

  4. Click Next until you reach the Emails tab.

  5. Select the option Send ANL from eDD.

📌Note: If confirmation emails are currently being sent via Access PaySuite, enabling this option will automatically disable advance notices from Access PaySuite.


Additional settings

  • You can update the ‘From’ details and email subject line if needed.

  • In the Email Address CC (optional) field, you can add an internal email address to receive a copy of the notifications.

  • The Company level default email settings are inherited by default but can be overridden at the site level if required.

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