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Fix Bacs File Validation Errors

Resolve file validation issues and correct common upload errors before submitting a file or sending it through an approval workflow.

Written by Gemma Langley

When a file is uploaded to Bacs Direct, it is automatically validated before it can be submitted. If issues are identified, Bacs Direct displays validation errors and provides guidance to help you resolve them. Common issues can be corrected directly within the validation process, allowing the file to continue without needing to be uploaded again.

Review validation errors

  1. Click the Direct Debits tab on the left-hand side.

  2. From the main menu, select Bacs Direct and click Outgoing Files.

  3. Locate the file that requires attention.

  4. From the Actions menu, select Review and Fix File.

The validation screen displays details of any issues that must be resolved before the file can continue through the submission process.


Resolve validation issues

Bacs Direct provides guided fix flows for common validation issues. Depending on the file and validation result, you may be prompted to provide additional information or correct data before the file can proceed.

Missing processing date

If a processing date is missing, select a valid processing date before continuing. Bacs Direct validates the selected date against processing and cut-off rules to ensure the file can be submitted successfully.

Missing SUN

If a Service User Number (SUN) is missing, select the appropriate SUN before continuing through the validation process.

Missing bank details

If bank account information is missing, enter the required details and continue through the validation process.

Transaction-level validation errors

If individual transactions contain validation issues, Bacs Direct identifies the affected records and displays details of the error. Review the information provided and correct the affected transactions before continuing.

Duplicate file warnings

Bacs Direct automatically checks uploaded files for potential duplicates. If a possible duplicate is detected, a warning is displayed so the file can be reviewed before submission.

Once all validation issues have been resolved, the file is automatically revalidated and can continue through the review, approval or submission process.


SmartDebit Direct files

For SmartDebit Direct files, validation errors can be corrected directly within Bacs Direct without uploading a new file.

  1. Open the file using Review and Fix File.

  2. Locate the row containing the validation error.

  3. Select the Edit icon to update the row or the Delete icon to remove it.

  4. Click Save.

If multiple rows contain validation errors, select Delete Rows with Errors to remove all errored rows in a single action.

Once changes have been made, the file is automatically revalidated.

📌Note: Inline editing is only available for SmartDebit Direct files containing fifty or fewer validation errors.

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