If your organisation uses an approval workflow, files must be approved before they can be submitted to Bacs. Users with approval permissions can review file details, check transaction information and decide whether to approve or reject the file. Once the required number of approvals has been received, the file is automatically submitted to Bacs.
Approve or reject a file
Click the Direct Debits tab on the left-hand side.
From the main menu, select Bacs Direct and click Approvals.
Locate the file you want to review and select Review and Approve File.
Review the file information and select Approve File or Reject File.
Approve a file
When you approve a file, your decision is recorded against the approval workflow. Once the final required approval has been received, the file is automatically submitted to Bacs for processing.
Reject a file
If a file should not proceed, select Reject File.
Rejected files are moved to a Rejected status and cannot continue through the approval process. A new file must be uploaded if the submission still needs to be processed.
View files awaiting approval
Files requiring your approval can be viewed from:
Home within the Awaiting Approval card
Approvals
đNote: The user who uploaded a file cannot approve the same file, even if they have approval permissions.