Once a file has been validated, it can either be submitted directly to Bacs or sent through your organisation's approval process. Before submission, you can review the file contents, transaction details and audit history to confirm the file is ready for processing.
Submit a file
Click the Direct Debits tab on the left-hand side.
From the main menu, select Bacs Direct and click Outgoing Files.
Locate the file you want to submit.
From the Actions menu, select Review and Submit File.
Review the file information.
Submit directly to Bacs
If approvals are not required:
Click Final Submit.
Review the confirmation message and click Confirm Submit.
The file is submitted to Bacs for processing.
Submit for approval
If your organisation requires approvals:
Click Submit File for Approval and select the required approvers.
Click Submit for Approval and Notify Approvers.
The selected approvers receive an email notification advising them that the file is awaiting review. Once all required approvals have been received, the file is automatically submitted to Bacs.
Remove a file
If a file is no longer required, it can be removed before submission.
Open the file using Review and Submit File.
Click Remove File and confirm the action when prompted.
đNote: Removed files cannot be submitted to Bacs.
Monitor file status
You can monitor the progress of a file from the Home, Outgoing Files and Approvals screens. Common statuses include:
Ready to Submit - The file has passed validation and is ready for submission.
Awaiting Approval - The file is waiting for approval.
Exporting to Bank - The file is being transmitted for processing.
Bank Export Complete - The file has been successfully exported.
Bank Export Failed - An issue occurred during export.
Cancelled - The file was cancelled before processing.
This avoids creating two near-identical articles and keeps the workflow simpler for customers.