View & manage schedules
View, pause, cancel and restart your payment schedules.
By Ollie and 1 other2 authors7 articles
- View schedule versions for a contractView past, active and future schedule versions associated with a contract, including the effective dates and status changes.
- View customer scheduled paymentsLocate a customer’s record and view all associated Direct Debit schedules and payment information.
- Edit future schedule version start dateUpdate future schedule versions and review upcoming payment schedules to keep all contract changes consistent and up to date.
- Skip a contract paymentA Skip Payment pauses collections without extending the contract or recovering missed instalments.
- Cancel a scheduleCancel a payment schedule and stop future scheduled payments from being generated.
- Restart a scheduleResume a previously cancelled payment schedule and restart the collections process.
- Locate a schedule nameView your schedule names for accurate file uploads.
