Reporting
Generate reports and view payment insights.
By Charlotte and 2 others3 authors19 articles
Reports & analytics
Find and review payment data using natural language search.
Create reports
Configure and download reports based on your data.
- Gift Aid ReportIdentifying customers that have selected Gift Aid.
- Customer List ReportDownload a report to view customer account, contact and contract details.
- Direct Debit Cancellations and Rejections ReportDownload a report of cancelled and rejected Direct Debits with customer contact details and Bacs status.
- Transaction Summary ReportDownload a report consolidating payment data across all transaction states, combining the Payments Received and Uncollected Payments.
- Future Payments Due ReportA Future Payments Due report lists upcoming Direct Debit payments with their due dates and amounts.
- Payment Schedule – Notice Given ReportA Payment Schedule – Notice Given report lists contracts where a future cancellation notice has been applied.
Auto-generated reports
Reports automatically created based on your payment activity.
Bacs reports
View your organisation’s Bacs activity and file processing history.
- Automated Return of Unpaid Direct Debit (ARUDD) ReportUnderstand what ARUDD reports show, where to view them, and what their reason codes mean for your Direct Debit instructions.
- Automated Direct Debit Amendment & Cancellation Service (ADDACS) reportUnderstand what ADDACS reports show, where to view them, and what their reason codes mean for your Direct Debit Instructions.
- ARUDD reason code 6 (No Instruction)ARUDD code 6 (No Instruction) means the bank has no Direct Debit instruction set up for that payer.
- ADDACS code ignoredClarification of ADDACS ‘ignored’ messages for reason codes 1 and B.
- Automated Direct Debit Instruction Service (AUDDIS) ReportUnderstand what AUDDIS reports show, where to view them, and what their reason codes mean for your Direct Debit instructions.
- Automated return of unapplied credit service (ARUCS) reportUnderstand what ARUCS reports show, where to view them, and what their reason codes mean for your Direct Debit instructions.
- Advice of wrong account for automated credits service (AWACS) reportUnderstand what AWACS reports show, where to view them, and what their reason codes mean for your Direct Debit instructions.
- Guide to Bacs reports and associated transaction codesExplanation of Bacs reason codes and required actions.
- Configurable RepresentsRetry failed Direct Debit payments with configurable rules.